Resolved after 1 hour 29 minutes, affecting PhotoWorks, on July 14, 2023.
Out technical team has indicated that all missing images related to this incident should be present in PhotoWorks. If you have any concerns please reach out to our support team at [email protected]. We now consider this incident resolved. Thank you.
Affected components
Update timeline
- investigating Jul 14, 2023, 03:22 PM UTC
We are currently investigating why some images are not appearing in PhotoWorks. Our technical teams are currently engaged and working on this matter. We will provide updates as we continue to address this concern.
- investigating Jul 14, 2023, 03:22 PM UTC
We are continuing to investigate this issue.
- monitoring Jul 14, 2023, 04:03 PM UTC
Our technical teams have mitigated the issue. The images missing are in the process of moving to PhotoWorks. We will remain in a monitoring during this period of time. When all missing images associated with this incident are present in PhotoWorks we will consider this matter resolved. Thank you for your time and consideration regarding this matter.
- resolved Jul 14, 2023, 04:51 PM UTC
Out technical team has indicated that all missing images related to this incident should be present in PhotoWorks. If you have any concerns please reach out to our support team at [email protected]. We now consider this incident resolved. Thank you.
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