Gorelo incident
US West Azure power outage, degraded email and agent performance
Gorelo experienced a major incident on May 29, 2026 affecting AU East (PSA) and AU East (RMM), lasting 8h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 29, 2026, 01:00 PM UTC
We are monitoring a power outage related incident currently underway at the Azure USW region. We have noticed elevated error rates in email delivery and device authentication. We will post updates as they are made available. Further details about the incident and it's recovery are also available here. https://azure.status.microsoft/en-us/status
- resolved May 29, 2026, 09:51 PM UTC
Microsoft has confirmed the underlying infrastructure issue in West US 2 has been mitigated, with the vast majority of downstream services restored. Log Analytics remains in active mitigation upstream, which continues to limit some of our internal observability, but all customer-facing services have returned to normal operation. We are marking this incident resolved.