Gorelo experienced a minor incident on August 21, 2026 affecting AU East (PSA), lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
AU East (PSA)
Update timeline
- investigating Aug 21, 2026, 01:30 AM UTC
We're investigating an issue affecting in-app notifications in both our US and Australian regions. Some users may not be receiving notifications in the web app, or may be receiving them with a delay. All other parts of the platform — including ticketing, device monitoring, alerting and automations — are operating normally. Our engineering team is actively investigating.
- resolved Aug 21, 2026, 04:33 AM UTC
This incident is now resolved. In-app notification delivery has been stable in both regions since and all services are operating normally.