Gorelo incident

Degraded Authentication Services

Minor Resolved View vendor source →

Gorelo experienced a minor incident on July 23, 2026 affecting Global (Authentication) and Global (Edge (Cloudflare, Azure Front Door)) and 1 more component, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 03:53 PM UTC
Resolved
Jul 23, 2026, 05:24 PM UTC
Duration
1h 31m
Detected by Pingoru
Jul 23, 2026, 03:53 PM UTC

Affected components

Global (Authentication)Global (Edge (Cloudflare, Azure Front Door))Global (Authentication)Global (Edge (Cloudflare, Azure Front Door))

Update timeline

  1. investigating Jul 23, 2026, 03:53 PM UTC

    We are currently experiencing degraded performance affecting our authentication services due to Azure Front Door. As a result, some users may experience intermittent login issues, including delayed authentication or failed sign-in attempts. Our team is actively monitoring the situation and working to mitigate the impact. We will provide further updates as more information becomes available.

  2. resolved Jul 23, 2026, 05:24 PM UTC

    The earlier degraded performance caused by Azure Front Door has been mitigated, and users should no longer experience intermittent login issues. We will continue to monitor the service to ensure ongoing stability.