Good Grants incident

UAE accounts impacted

Resolved after 42 days 13 hours, affecting Good Grants application, legacy reports, on March 4, 2026.

resolved Apr 16, 2026, 03:55 AM UTC

Temporary arrangements are in place for impacted UAE hosted accounts. We will continue to work toward permanent restoration in UAE when possible.

Started
Mar 04, 2026, 02:09 PM UTC
Resolved
Apr 16, 2026, 03:55 AM UTC
Duration
42d 13h
Detected by Pingoru
Mar 04, 2026, 02:09 PM UTC

Affected components

Good Grants application, legacy reports

Update timeline

  1. monitoring Mar 04, 2026, 02:09 PM UTC

    Good Grants accounts hosted in the UAE are temporarily offline due to regional infrastructure disruption. Affected clients have been contacted directly. All other accounts are operating normally.

  2. monitoring Mar 04, 2026, 02:14 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Apr 16, 2026, 03:55 AM UTC

    Temporary arrangements are in place for impacted UAE hosted accounts. We will continue to work toward permanent restoration in UAE when possible.

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