Good Grants incident

File upload issues

Resolved after 4 hours 14 minutes, affecting Good Grants application, legacy reports, on June 10, 2022.

monitoring Jun 10, 2022, 01:04 AM UTC

The issue was impacting accounts in our Australian data location. It's now resolved but we will continue to monitor for the moment.

Started
Jun 10, 2022, 12:21 AM UTC
Resolved
Jun 10, 2022, 04:36 AM UTC
Duration
4h 14m
Detected by Pingoru
Jun 10, 2022, 12:21 AM UTC

Affected components

Good Grants application, legacy reports

Update timeline

  1. identified Jun 10, 2022, 12:21 AM UTC

    We're aware of an issue with uploading certain file types and are aware of the cause, working toward a resolution shortly. Stay tuned.

  2. monitoring Jun 10, 2022, 01:04 AM UTC

    The issue was impacting accounts in our Australian data location. It's now resolved but we will continue to monitor for the moment.

  3. resolved Jun 10, 2022, 04:36 AM UTC

    This incident has been resolved.

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