Good Grants incident

Known issues with accounts based in EU region

Resolved after 10 minutes, affecting Good Grants application, legacy reports, on March 28, 2024.

identified Mar 28, 2024, 02:54 PM UTC

We are aware some accounts based in the EU region are unable to access their program. We have already identified the root cause and are working towards a resolution as a top priority. Thank you for your patience and understanding.

Started
Mar 28, 2024, 02:54 PM UTC
Resolved
Mar 28, 2024, 03:05 PM UTC
Duration
10m
Detected by Pingoru
Mar 28, 2024, 02:54 PM UTC

Affected components

Good Grants application, legacy reports

Update timeline

  1. identified Mar 28, 2024, 02:54 PM UTC

    We are aware some accounts based in the EU region are unable to access their program. We have already identified the root cause and are working towards a resolution as a top priority. Thank you for your patience and understanding.

  2. resolved Mar 28, 2024, 03:05 PM UTC

    The issue has been resolved, thank you for your patience.

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