Golf Genius incident

PDF Generation Unavailable

Resolved after 2 hours 23 minutes, affecting PDF and Print Services, on March 1, 2020.

monitoring Mar 02, 2020, 01:14 AM UTC

We have resolved the issue. PDF and Print Services are now operational. We are monitoring to ensure that the system is stable.

Started
Mar 01, 2020, 11:07 PM UTC
Resolved
Mar 02, 2020, 01:31 AM UTC
Duration
2h 23m
Detected by Pingoru
Mar 01, 2020, 11:07 PM UTC

Affected components

PDF and Print Services

Update timeline

  1. investigating Mar 01, 2020, 11:07 PM UTC

    Printing is currently unavailable. We are investigating the issue.

  2. identified Mar 01, 2020, 11:30 PM UTC

    The issue has been identified and we are working to resolve it.

  3. identified Mar 02, 2020, 12:32 AM UTC

    We are continuing to investigate and work towards a resolution as quickly as possible.

  4. monitoring Mar 02, 2020, 01:14 AM UTC

    We have resolved the issue. PDF and Print Services are now operational. We are monitoring to ensure that the system is stable.

  5. resolved Mar 02, 2020, 01:31 AM UTC

    The issue has been resolved. The system is stable and operating as normal.

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