Go Guardian incident

Google Categorization Issue

Notice Resolved View vendor source →

Go Guardian experienced a notice incident on May 18, 2023 affecting Content Filtering and Admin: Dashboard and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 18, 2023, 08:54 PM UTC
Resolved
May 18, 2023, 08:54 PM UTC
Duration
—
Detected by Pingoru
May 18, 2023, 08:54 PM UTC

Affected components

Content FilteringAdmin: DashboardSimulatorPolicies

Update timeline

  1. resolved May 18, 2023, 08:54 PM UTC

    Google was accidentally categorized earlier today as adware starting 3:44 EDT resolved at 4:20 EDT (12:44PDT 1:20 PDT). This would have caused google.com as well as many other subdomains of google.com to be blocked for students and staff filtered by GoGuardian. The change was reverted and the issue should now be resolved. We apologize for the confusion this undoubtedly has been causing. If students are still affected, please have them enter chrome://restart in their Chrome browser force an update, and get things back up and running.