Go Guardian incident
Degraded Performance: GoGuardian Clever and Classlink Integration Nightly Syncs
Go Guardian experienced a minor incident on August 15, 2023 affecting Classlink Integration and Clever Integration, lasting 1h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 15, 2023, 05:36 PM UTC
Starting 8/12/23 we have observed increased reports of incomplete nightly automated syncs for Clever and Classlink integrations. Our team is currently working to investigate and resolve this issue. Manually syncing Clever or Classlink integrations via https://manage.goguardian.com/integrations can be used as a temporary workaround. Please contact GoGuardian support if you continue to experience difficulty or if your manual sync jobs fail.
- resolved Aug 15, 2023, 07:03 PM UTC
We have resolved an issue causing nightly automated syncs for Clever and Classlink integrations to not run as expected. Please contact GoGuardian support if you continue to experience difficulty or if your next automated sync job fails to run. Thank you for your patience while we worked to resolve this issue.