Go Guardian incident

GoGuardian Admin Dashboard Degraded Performance

Minor Resolved View vendor source →

Go Guardian experienced a minor incident on January 4, 2024 affecting Dashboard and Admin: Dashboard, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2024, 10:25 PM UTC
Resolved
Jan 04, 2024, 10:49 PM UTC
Duration
23m
Detected by Pingoru
Jan 04, 2024, 10:25 PM UTC

Affected components

DashboardAdmin: Dashboard

Update timeline

  1. investigating Jan 04, 2024, 10:25 PM UTC

    We are currently investigating an issue preventing the GoGuardian Admin dashboard from loading as expected. Access to admin.goguardian.com may be currently unavailable. Filtering and monitoring should still be functioning in-place in the meantime. Our teams are hard at work to resolve this issue and we will keep you updated here with the latest information. We sincerely apologize for any inconvenience.

  2. resolved Jan 04, 2024, 10:49 PM UTC

    We have fully resolved an issue with the GoGuardian Admin dashboard, which users may have experienced between approximately 5:25 and 5:45 Eastern time. If you are still experiencing trouble, please reach out to our support team. Thank you for your patience.