Go Guardian incident

GoGuardian Classlink Integration Sync Outage

Go Guardian experienced a minor incident on March 19, 2024 affecting Classlink Integration, lasting 2d 5h. The incident has been resolved; the full update timeline is below.

Started: Mar 19, 2024, 04:04 PM UTC
Resolved: Mar 21, 2024, 10:02 PM UTC
Duration: 2d 5h
Detected by Pingoru: Mar 19, 2024, 04:04 PM UTC

Affected components

Classlink Integration

Update timeline

investigating Mar 19, 2024, 04:04 PM UTC

As of 3/19/24 7:30AM PDT, we have received increased reports of failed Classlink integration syncs within Organization Management. Our team is currently working to resolve this issue and will keep you updated as we implement a fix. We sincerely apologize for any inconvenience.
resolved Mar 21, 2024, 10:02 PM UTC

We have resolved an issue reported on 3/19/24 regarding increased reports of failing Classlink integration syncs. New syncs initialized within Organization Management should now work as expected. Thank you for your patience. We apologize for any inconvenience caused by this issue.