Go Guardian experienced a critical incident on August 29, 2024 affecting Teacher: Classroom Connections, lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Teacher: Classroom Connections
Update timeline
- investigating Aug 29, 2024, 07:03 PM UTC
Some users may be experiencing trouble viewing student screens within GoGuardian Teacher starting at approximately 2:55pm EST. We apologize for any trouble caused by this issue.
- resolved Aug 29, 2024, 08:20 PM UTC
We have resolved an issue in which users may have experienced trouble viewing student screens within GoGuardian Teacher between approximately 2:55 PM ET to 4PM ET. Service has been fully restored. We appreciate your patience and apologize for any trouble caused by this issue.