GlossGenius Outage History

The disruption that some users may have experienced affecting the beta calendar view has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting the ability to add or edit services on the mobile app has been resolved. Please ensure your app is updated to the latest version for the best experience. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The issue affecting some payouts has now been resolved. These payouts experienced a brief delay but have since been processed and are expected to be received today. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience this may have caused.

The disruption that some users and their clients may have experienced affecting appointment links has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting Rooms & Resources has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting the GlossGenius app and website has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting their Pro Reader has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting payroll has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting email marketing messages to Yahoo addresses has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting Invoices has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting email deliverability to Microsoft/Outlook addresses has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

Our engineers have identified and resolved the root cause of the issue that affected email deliverability to Yahoo addresses. The fix has been fully implemented, and email delivery should now be restored. Thank you for your patience and understanding.

The disruption that some users may have experienced affecting payroll runs has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

Some third-party carriers are currently experiencing delays in text message delivery due to high network traffic during the holiday period. This is a carrier-side issue and not related to our service. While we are monitoring the situation closely, you may notice delays in messages such as payment links for Buy Now, Pay Later, MFA codes for web purchases (Gift Cards, Packages, Memberships), and appointment reminders reaching recipients. We appreciate your understanding and will provide updates if there are significant changes. If you are trying to log in and do not receive the text code, please log in on mobile and check your email for the authentication code instead. We appreciate your understanding and will provide updates if there are significant changes.

The disruption that some users may have experienced affecting Gift Cards has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting Time Tracking has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting Calendar edits has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that prevented some users in the Resource Management Beta from saving edits to appointments, including changes to service durations and block time after, has been resolved. All functionality has been restored, and edits should now save as expected. We appreciate your patience while our team worked to resolve this.

The disruption that some users may have experienced affecting their calendar has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting account logins has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting client phone numbers has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting Financing links has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced affecting checkouts has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have experienced receiving their authentication codes has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.

The disruption that some users may have receiving TEST sms marketing messages has been resolved. Our team will continue to monitor the situation to ensure stability. Thank you for your patience, and we apologize for any inconvenience caused.