GlobalSign experienced a major incident on November 25, 2025 affecting Certificate Issuance, lasting 4h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 25, 2025, 08:05 AM UTC
We’re currently investigating reports of a potential service interruption with GCC Certificate Issuance. The root cause is currently unknown. We understand the issues this may be causing and are working hard to resolve the problem as soon as possible.
- monitoring Nov 25, 2025, 08:49 AM UTC
Service for GCC Certificate Issuance has been restored, and customers should now be able to issue certificates normally. We are closely monitoring the system to ensure stability. The root cause is still under investigation, and we will provide updates as soon as more information is available.
- resolved Nov 25, 2025, 12:33 PM UTC
The GCC Certificate Issuance service has been fully restored and is operating normally.