GlobalSign experienced a critical incident on November 27, 2025 affecting User Portal, lasting 33m. The incident has been resolved; the full update timeline is below.
Affected components
User Portal
Update timeline
- investigating Nov 27, 2025, 06:20 PM UTC
We are investigating an issue with the Atlas portal which is causing it to hang after login. We will post further information as we find the root cause.
- resolved Nov 27, 2025, 06:53 PM UTC
The issue has been resolved.