GlobalSign incident

Intermittent errors with Atlas HVCA /stats endpoint

Minor Resolved View vendor source →

GlobalSign experienced a minor incident on February 18, 2026 affecting Certificate Issuance, lasting 18h 44m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 03:21 PM UTC
Resolved
Feb 19, 2026, 10:05 AM UTC
Duration
18h 44m
Detected by Pingoru
Feb 18, 2026, 03:21 PM UTC

Affected components

Certificate Issuance

Update timeline

  1. identified Feb 18, 2026, 03:21 PM UTC

    We are aware of an issue which is causing sporadic failures when calling the /stats endpoint on the Atlas HVCA API. The team is working on this and will restore full functionality as soon as we can. Certificate issuance and other features are unaffected.

  2. resolved Feb 19, 2026, 10:05 AM UTC

    The issue was resolved last night UK time, and full functionality has now been confirmed restored.