Global Alerting Platform incident

Outbound E-Mail Delays

Resolved after 5 hours 1 minute, on February 2, 2018.

resolved Feb 02, 2018, 11:26 PM UTC

Our outbound e-mail provider has implemented a fix for this issue and will continue to monitor their service over the coming hours.

Started
Feb 02, 2018, 06:24 PM UTC
Resolved
Feb 02, 2018, 11:26 PM UTC
Duration
5h 1m
Detected by Pingoru
Feb 02, 2018, 06:24 PM UTC

Update timeline

  1. monitoring Feb 02, 2018, 06:24 PM UTC

    Our outbound e-mail provider has advised that delays may be experienced when sending e-mails from GAP (such as event notifications). The provider is working to identify the source of the problem.

  2. resolved Feb 02, 2018, 11:26 PM UTC

    Our outbound e-mail provider has implemented a fix for this issue and will continue to monitor their service over the coming hours.

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