Resolved after 2 hours 7 minutes, on November 3, 2019.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Nov 03, 2019, 08:14 AM UTC
We are investigating intermittent login issues affecting web applications in the US North data centre.
- identified Nov 03, 2019, 09:19 AM UTC
Remedial action is currently being undertaken.
- monitoring Nov 03, 2019, 09:44 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 03, 2019, 10:22 AM UTC
This incident has been resolved.
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