Global Alerting Platform incident

Web API Performance Issue

Resolved after 3 hours 50 minutes, affecting Web API (US East), on April 29, 2020.

monitoring Apr 29, 2020, 11:18 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 29, 2020, 09:01 PM UTC
Resolved
Apr 30, 2020, 12:52 AM UTC
Duration
3h 50m
Detected by Pingoru
Apr 29, 2020, 09:01 PM UTC

Affected components

Web API (US East)

Update timeline

  1. investigating Apr 29, 2020, 09:01 PM UTC

    We are investigating degraded performance affecting the Web API.

  2. monitoring Apr 29, 2020, 11:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2020, 12:52 AM UTC

    This incident has been resolved.

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