Global Alerting Platform incident

Geotab connectivity issue

Resolved after 11 hours 4 minutes, on August 12, 2020.

investigating Aug 12, 2020, 07:52 PM UTC

We are currently experiencing an issue connecting to the Geotab gateway and this is impacting message delivery for a subset of customers.

Started
Aug 12, 2020, 07:52 PM UTC
Resolved
Aug 13, 2020, 06:56 AM UTC
Duration
11h 4m
Detected by Pingoru
Aug 12, 2020, 07:52 PM UTC

Update timeline

  1. investigating Aug 12, 2020, 07:52 PM UTC

    We are currently experiencing an issue connecting to the Geotab gateway and this is impacting message delivery for a subset of customers.

  2. resolved Aug 13, 2020, 06:56 AM UTC

    This incident has been resolved.

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