Resolved after 50 minutes, affecting Customer Portal (US East) and Web API (US East), on February 12, 2021.
A fix has been implemented and we are monitoring the results.
Affected components
Customer Portal (US East)Web API (US East)
Update timeline
- investigating Feb 12, 2021, 12:40 PM UTC
We are currently investigating an issue affecting GAP Insights in our US East deployment. Customers may experience problems when accessing the Insights Portal, when loading Insights data in the GAP Portal or using the Travel Alerts, Travel Advice, Itineraries and Documents functions of the app.
- monitoring Feb 12, 2021, 01:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 12, 2021, 01:31 PM UTC
This incident has been resolved.
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