Global Alerting Platform incident

Web Portal errors

Resolved after 57 minutes, affecting Customer Portal (US East), on May 5, 2021.

monitoring May 05, 2021, 01:47 PM UTC

A fix has been applied.

Started
May 05, 2021, 01:33 PM UTC
Resolved
May 05, 2021, 02:30 PM UTC
Duration
57m
Detected by Pingoru
May 05, 2021, 01:33 PM UTC

Affected components

Customer Portal (US East)

Update timeline

  1. investigating May 05, 2021, 01:33 PM UTC

    We are currently investigating reports of HTTP 503 errors when accessing web applications in the US North and US East data centres.

  2. monitoring May 05, 2021, 01:47 PM UTC

    A fix has been applied.

  3. resolved May 05, 2021, 02:30 PM UTC

    This incident has been resolved.

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