Global Alerting Platform incident

Intermittent Iridium DirectIP MT message delivery issues

Resolved after 3 days 8 hours, affecting GAP Core (US East), on October 25, 2021.

identified Oct 25, 2021, 03:35 PM UTC

We are no longer seeing intermittent connectivity issues for DirectIP MT messages but are continuing to troubleshoot the issue with Iridium.

Started
Oct 25, 2021, 07:17 AM UTC
Resolved
Oct 28, 2021, 03:27 PM UTC
Duration
3d 8h
Detected by Pingoru
Oct 25, 2021, 07:17 AM UTC

Affected components

GAP Core (US East)

Update timeline

  1. identified Oct 25, 2021, 07:17 AM UTC

    We are investigating an intermittent issue affecting connectivity to the Iridium DirectIP gateway for MT messaging. We have referred the issue to Iridium and will post further updates as and when available.

  2. identified Oct 25, 2021, 03:35 PM UTC

    We are no longer seeing intermittent connectivity issues for DirectIP MT messages but are continuing to troubleshoot the issue with Iridium.

  3. resolved Oct 28, 2021, 03:27 PM UTC

    This incident has been resolved.

Your product runs on more than Global Alerting Platform

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →