Resolved after 20 days 15 hours, affecting GAP Core (US East) and Web API (US East), on November 2, 2022.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- investigating Nov 02, 2022, 05:43 PM UTC
We are currently investigating an availability issue affecting the US East instance Web API.
- identified Nov 02, 2022, 06:37 PM UTC
The issue has been identified and mitigations put in place. Some delays are occurring to MT message processing and we are continuing to monitor and mitigate these.
- identified Nov 02, 2022, 06:38 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 02, 2022, 08:28 PM UTC
We are continuing to monitor the mitigations put in place. MT message processing times are returning to normal levels.
- monitoring Nov 22, 2022, 08:37 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 28, 2022, 04:04 PM UTC
This incident has been resolved.
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