Genio incident

Genio - Note Taking Courses third party incident has been resoolved

Major Resolved

Genio experienced a major incident on August 13, 2026 affecting Third Parties (Genio Courses), lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2026, 09:54 AM UTC
Resolved
Aug 13, 2026, 10:04 AM UTC
Duration
9m
Detected by Pingoru
Aug 13, 2026, 09:54 AM UTC

Affected components

Third Parties (Genio Courses)

Update timeline

  1. investigating Aug 13, 2026, 09:54 AM UTC

    Our third party who provided our Genio Courses service is having issues at the moment according to our automated monitoring. We'll monitor and update as we knore more.

  2. resolved Aug 13, 2026, 10:04 AM UTC

    Our third party for Genio Courses has resolved the incident and the service is now available again.