GiveGab incident

Internal Service Misconfiguration/P2P Suite Outage

Resolved on April 13, 2023.

resolved Apr 13, 2023, 07:00 AM UTC

Beginning at 3AM EDT, a misconfiguration began preventing a subset of GiveGab's services from communicating with each other. This resulted in errors across parts of the P2P Suite and givegab.com. At 10AM EDT, engineers were alerted to and quickly resolved the issue. This issue did not impact the Giving Day platform.

Started
Apr 13, 2023, 07:00 AM UTC
Resolved
Apr 13, 2023, 07:00 AM UTC
Duration
–
Detected by Pingoru
Apr 13, 2023, 07:00 AM UTC

Update timeline

  1. resolved Apr 13, 2023, 07:00 AM UTC

    Beginning at 3AM EDT, a misconfiguration began preventing a subset of GiveGab's services from communicating with each other. This resulted in errors across parts of the P2P Suite and givegab.com. At 10AM EDT, engineers were alerted to and quickly resolved the issue. This issue did not impact the Giving Day platform.

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