GiveGab incident

Brief service interruptions that effected the GiveGab and GiveGab-API apps

Resolved after 48 minutes, affecting GiveGab Platform and GiveGab API, on April 17, 2023.

resolved Apr 17, 2023, 03:30 PM UTC

Starting at 9:19AM, the GiveGab app began to experience intermittent short outages. The team quickly investigated to determine the root cause was due to a third party application update to a connection URL. Once the connection URL was updated in both the apps, issues resolved. Last outage was reported at 10:07AM. We do not expect to see any further issues from this incident.

Started
Apr 17, 2023, 01:19 PM UTC
Resolved
Apr 17, 2023, 02:07 PM UTC
Duration
48m
Detected by Pingoru
Apr 17, 2023, 01:19 PM UTC

Affected components

GiveGab PlatformGiveGab API

Update timeline

  1. resolved Apr 17, 2023, 03:30 PM UTC

    Starting at 9:19AM, the GiveGab app began to experience intermittent short outages. The team quickly investigated to determine the root cause was due to a third party application update to a connection URL. Once the connection URL was updated in both the apps, issues resolved. Last outage was reported at 10:07AM. We do not expect to see any further issues from this incident.

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