GitHub Enterprise Cloud AU incident

Degradation with Gemini 3.8 Flash

Major Resolved View vendor source →

GitHub Enterprise Cloud AU experienced a major incident on September 16, 2026 affecting prod-ae-01 - Copilot AI Model Providers (Copilot AI Model Providers), lasting 10h 27m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 07:21 AM UTC
Resolved
Sep 16, 2026, 05:48 PM UTC
Duration
10h 27m
Detected by Pingoru
Sep 16, 2026, 07:21 AM UTC

Affected components

prod-ae-01 - Copilot AI Model Providers (Copilot AI Model Providers)

Update timeline

  1. investigating Sep 16, 2026, 07:21 AM UTC

    We are investigating reports of degraded availability for Copilot AI Model Providers

  2. investigating Sep 16, 2026, 08:28 AM UTC

    Copilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.

  3. investigating Sep 16, 2026, 11:45 AM UTC

    The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.

  4. resolved Sep 16, 2026, 05:48 PM UTC

    This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.