Git Integration for Jira incident
Some GitLab.com repositories failing to index
Resolved after 22 hours 11 minutes, on October 29, 2019.
Indexing GitLab.com commits/branches/merge requests is back to normal. While we make some modifications to the indexing engine - we have changed the indexing interval for all repositories/integrations to every 15 minutes (from about every 12 minutes).
Update timeline
- investigating Oct 29, 2019, 06:59 PM UTC
We are currently investigating this issue.
- identified Oct 29, 2019, 08:50 PM UTC
We're seeing permissions and some rate limiting issues in GitLab.com logs. We have temporarily changed the indexing from 7.5 minutes to 15 minutes to make fewer API requests to GitLab.com. All indexing (except webhook triggered indexing) is now on 15 minute intervals.
- monitoring Oct 29, 2019, 09:49 PM UTC
We have modified the reindex interval and seeing more successful reindexing - but still seeing some lingering errors. We will continue to monitor.
- identified Oct 29, 2019, 11:30 PM UTC
Continuing to see sporadic failures with GitLab.com reindexing. Checking other avenues.
- resolved Oct 30, 2019, 05:10 PM UTC
Indexing GitLab.com commits/branches/merge requests is back to normal. While we make some modifications to the indexing engine - we have changed the indexing interval for all repositories/integrations to every 15 minutes (from about every 12 minutes).
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