Git Integration for Jira incident
Degraded performance and intermittent outages
Resolved after 1 day 9 hours, affecting Git Integration for Jira Cloud - Global Region, on August 4, 2022.
We've deployed some fixes. Everything should be operational again, and CI/CD indexing has been re-enabled as well. We're leaving the status as "Degraded" for the next several hours, while we monitor performance of the app, and ensure no further issues persist.
Affected components
Update timeline
- identified Aug 04, 2022, 06:19 PM UTC
For the past ~48 hours we've been experiencing intermittent outages in our "Global", "US", and "EU regions. This has been affecting indexing of repos, as well as responsiveness of the app within Jira. We've identified the culprit, and are working towards a fix. We've temporarily disabled indexing of CI/CD data to stabilize the app. Expect minor issues and/or degraded performance while we work through deploying a fix.
- monitoring Aug 05, 2022, 02:39 AM UTC
We've deployed some fixes. Everything should be operational again, and CI/CD indexing has been re-enabled as well. We're leaving the status as "Degraded" for the next several hours, while we monitor performance of the app, and ensure no further issues persist.
- resolved Aug 06, 2022, 03:31 AM UTC
We've deployed more fixes, and everything seems back to normal
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