Resolved after 1 day 7 hours, affecting Homepage and Search and 1 more, on November 25, 2020.
We have implemented a fix for issue that was affecting our Homepage. At this point all products are operational. We continue to monitor the situation.
Affected components
Update timeline
- identified Nov 25, 2020, 02:46 PM UTC
We have identified an issue with one of our downstream systems which is causing increased error rates on our API.
- monitoring Nov 25, 2020, 04:52 PM UTC
We are seeing signs of recovery and are actively monitoring.
- monitoring Nov 25, 2020, 06:42 PM UTC
Users may experience intermittent issues on our homepage (https://giphy.com). We have identified the issue and are will implement a fix shortly.
- monitoring Nov 25, 2020, 09:01 PM UTC
We have implemented a fix for issue that was affecting our Homepage. At this point all products are operational. We continue to monitor the situation.
- resolved Nov 26, 2020, 10:04 PM UTC
This incident has been resolved.
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