Giganet incident
Carrier Service Outage impacting leased lines 11/5/2023
Resolved after 12 hours 35 minutes, on May 11, 2023.
Services have been fully restored. We sincerely apologise for the inconvenience caused and we will continue to monitor for any further issues.
Update timeline
- investigating May 11, 2023, 01:26 AM UTC
We are currently aware of a carrier service outage impacting a small number of leased lines. Start Time: 02:15 Service Impact: Loss of Service Our network team are investigating the issue and we will provide a further update as soon as we have more information. We apologise for any inconvenience this may cause.
- monitoring May 11, 2023, 02:21 AM UTC
Services have been fully restored. We sincerely apologise for the inconvenience caused and we will continue to monitor for any further issues.
- resolved May 11, 2023, 02:01 PM UTC
This incident has been resolved.
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