Gigalixir incident
GCP US-Central1 Region AZ Appears Offline
Gigalixir experienced a major incident on September 1, 2026 affecting US-Central1 (Google Cloud), lasting 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 01, 2026, 03:25 PM UTC
The us-central1-b availability zone appears to be offline for GCP. Some of our standard tier database in us-central1 region are unreachable at the moment. We are currently investigating this incident and awaiting GCP action.
- monitoring Sep 01, 2026, 03:56 PM UTC
We are seeing the zone recovery and most databases should be reachable again. we are still monitoring and will post when all is healthy.
- monitoring Sep 01, 2026, 03:56 PM UTC
Note from GCP: _Google Cloud multi-product customers are experiencing elevated packet loss and errors to/from us-central1-b._ _Most recent update – 17 minutes ago September 1, 2026 at 10:38:32 AM UTC-5_ _Google Cloud multi-product customers are experiencing elevated packet loss and errors to/from us-central1-b. We are experiencing an issue with Hybrid Connectivity Tuesday, 2026-09-01 07:44 US/Pacific. Our engineering team continues to investigate the issue. We will provide more information by Tuesday, 2026-09-01 09:15 US/Pacific with current details._
- monitoring Sep 01, 2026, 04:06 PM UTC
The AZ is recovering, we are seeing most back online now. If you still are experiencing issues, write us immediately at [[email protected]](mailto:[email protected]) so we can investigate.
- resolved Sep 01, 2026, 04:11 PM UTC
This incident has been resolved, noted both on our end and by GCP below. All databases appears to be functioning. Any continuing issues, please email us immediately at [email protected]. GCP Note regarding the outage: September 1, 2026 at 11:09:16 AM UTC-5 Multiple products in us-central1-b are experiencing network service degradation. We are experiencing a networking issue starting Tuesday, 2026-09-01 07:41 US/Pacific. The issue is affecting a portion of the us-central1-b zone. The remaining zones in the region are unaffected. Our network engineering team has put in mitigations and we are seeing services starting to recover. We will provide more information by Tuesday, 2026-09-01 09:30 US/Pacific with current details.