Giacom Wholesale Mobile incident

BILLING ANALYSE NOT WORKING

Major Resolved

Giacom Wholesale Mobile experienced a major incident on July 7, 2026, lasting 6d 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 07, 2026, 09:05 AM UTC
Resolved
Jul 13, 2026, 12:32 PM UTC
Duration
6d 3h
Detected by Pingoru
Jul 07, 2026, 09:05 AM UTC

Update timeline

  1. investigating Jul 07, 2026, 09:05 AM UTC

    We are currently seeing issues with our Billing Analyse. Customers will currently not be able to se their live numbers and any services for these. This is being investigated and worked on and as soon as soon as we have further updates we will confirm back. Apologies for any inconvenience caused Many Thanks

  2. resolved Jul 13, 2026, 12:32 PM UTC

    Good Afternoon, This issue is now resolved. Thank you for your patience and apologies for any inconvenience caused during this time.