Giacom Wholesale Mobile incident

Cloud market Issues

Major Resolved

Giacom Wholesale Mobile experienced a major incident on April 14, 2026, lasting 24d 3h. The incident has been resolved; the full update timeline is below.

Started
Apr 14, 2026, 11:07 AM UTC
Resolved
May 08, 2026, 03:04 PM UTC
Duration
24d 3h
Detected by Pingoru
Apr 14, 2026, 11:07 AM UTC

Update timeline

  1. investigating Apr 14, 2026, 11:07 AM UTC

    Hi All, Hope you are well, we are currently seeing issues with our cloud market portal. Numbers and services are not currently loading up. This is being worked as a priority and we will confirm once we have an update. Apologies for the issues you are seeing. Many Thanks

  2. investigating Apr 17, 2026, 10:09 AM UTC

    We are still experiencing issues with the cloud market portal. This is being worked on as a P1. Apologies for any issues caused. Many Thanks

  3. investigating May 08, 2026, 03:03 PM UTC

    RESOLVED

  4. resolved May 08, 2026, 03:04 PM UTC

    resolved