Resolved after 16 hours 34 minutes, on February 10, 2022.
We have implemented a workaround to prevent continued issues from occurring with USA West Coast clients..
Update timeline
- investigating Feb 10, 2022, 10:11 PM UTC
We are currently investigating this incident. We have received multiple reports of West Coast USA centers with an inability to access the ggLeap web admin. Please stay tuned while we investigate this issue further. We apologize for the inconvenience..
- monitoring Feb 10, 2022, 11:54 PM UTC
We are currently monitoring the situation. The number of affected centers seems to have leveled off. We are currently reaching out to affected centers to determine if the issue is still happening..
- resolved Feb 11, 2022, 02:46 PM UTC
We have implemented a workaround to prevent continued issues from occurring with USA West Coast clients..
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