ggLeap Slowdown / Login Issues

Update timeline

1. investigating Nov 02, 2024, 02:28 PM UTC

   We have received multiple reports of ggLeap slowing down and encountering errors when logging in. We've got our ggExperts investigating the issue right now. Stay tuned for further details/updates!.

2. identified Nov 02, 2024, 03:20 PM UTC

   We've identified the issue and are in the process of taking corrective action..

3. identified Nov 02, 2024, 03:49 PM UTC

   We are continuing to work on a fix for this incident. In the short-term, if you press CTRL+ALT+SHIFT+U at any client PC you can drop it into admin mode to bypass the ggLeap shell to keep the gamers gaming!.

4. monitoring Nov 02, 2024, 05:17 PM UTC

   We implemented a fix and are currently monitoring the result. Thank you for your utmost patience as we continue to work to bring services back online..

5. monitoring Nov 02, 2024, 06:48 PM UTC

   We're still working to bring services back online, please rest assured that we are doing everything in our power to post some positive results!.

6. identified Nov 02, 2024, 07:01 PM UTC

   We have identified additional factors which have contributed to today's outage. Thank you for your patience as we work through this situation. Stay tuned for further updates..

7. identified Nov 02, 2024, 08:41 PM UTC

   We are continuing to work on a fix for this incident. We have increased server capacity to allow for further diagnostics and troubleshooting. Thank you for your patience as our ggExperts continue to work to bring this issue to a resolution ASAP..

8. resolved Nov 02, 2024, 09:05 PM UTC

   This incident has been resolved. Thanks for your patience as we worked through this problem. If you continue to experience any issue, please reach out to our 24/7 support team at with the purple chat bubble in the lower-right..