Geoscape Australia incident

PSMA Cloud and Address API - Intermittent Outages

Resolved after 1 day 16 hours, affecting Addresses API, on June 30, 2018.

monitoring Jul 01, 2018, 08:06 AM UTC

PSMA technical staff have applied fixes and the affected services have progressively returned to normal operation from 9 to 11.30am this morning. We will continue to monitor the services for 24hrs until we are satisfied the issues have been resolved.

Started
Jun 30, 2018, 09:01 AM UTC
Resolved
Jul 02, 2018, 01:26 AM UTC
Duration
1d 16h
Detected by Pingoru
Jun 30, 2018, 09:01 AM UTC

Affected components

Addresses API

Update timeline

  1. investigating Jun 30, 2018, 09:01 AM UTC

    PSMA Cloud has been experiencing frequent, but short intermittent outages since the evening of 29 June. The cause has not been identified and we continue to investigate the issue.

  2. monitoring Jul 01, 2018, 08:06 AM UTC

    PSMA technical staff have applied fixes and the affected services have progressively returned to normal operation from 9 to 11.30am this morning. We will continue to monitor the services for 24hrs until we are satisfied the issues have been resolved.

  3. resolved Jul 02, 2018, 01:26 AM UTC

    This incident has been resolved.

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