Resolved after 1 hour 21 minutes, affecting Predictive API, on November 18, 2019.
The change did not take effect soon enough for us to have confidence in the fix. As such we're rolling the V1.5.9 release back. We will deploy V1.5.9 at a later date (we'll update everyone through status page). I apologies for the impact today to you and your customers, we will be investigating how we can prevent this from happening again. Cheers Keenan Product Manager
Affected components
Update timeline
- identified Nov 18, 2019, 03:31 AM UTC
The issue has been identified and a fix is being implemented.
- identified Nov 18, 2019, 03:55 AM UTC
We will be deploying a change in the next 15min to address the performance issue. If this does not resolve our request timeouts, we will be rolling back the V1.5.9 deployment from this morning. The rollback will be performed before 4 pm today if needed.
- resolved Nov 18, 2019, 04:53 AM UTC
The change did not take effect soon enough for us to have confidence in the fix. As such we're rolling the V1.5.9 release back. We will deploy V1.5.9 at a later date (we'll update everyone through status page). I apologies for the impact today to you and your customers, we will be investigating how we can prevent this from happening again. Cheers Keenan Product Manager
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