Resolved after 1 hour 48 minutes, affecting Addresses API, on August 21, 2020.
The services have been restored and we are monitoring progress.
Affected components
Update timeline
- investigating Aug 21, 2020, 12:52 AM UTC
The Addresses API and PSMA Cloud are currently experiencing an outage to address verification services. We are currently working to restore these services as soon as possible and will update this incident as the situation progresses. Best Regards, PSMA Support Team PSMA Australia Limited T: +61 (0)2 6260 9000 E: [email protected] www.support.psma.com.au
- identified Aug 21, 2020, 01:20 AM UTC
The issue has been identified as a loss in connection to the GNAF/GNAF Live address data store. Our hosting provider is currently taking Priority 1 action to resolve the issue.
- monitoring Aug 21, 2020, 01:27 AM UTC
The services have been restored and we are monitoring progress.
- resolved Aug 21, 2020, 02:40 AM UTC
This incident has been resolved.
Your product runs on more than Geoscape Australia
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services