Geoscape Australia incident

Addresses API and PSMA Could

Resolved after 9 hours 44 minutes, affecting Addresses API, on September 1, 2020.

monitoring Sep 01, 2020, 10:07 AM UTC

At 11 pm, we will be performing actions to remediate issues post today's unplanned outage. This will cause intermittent planned outages after 11 pm until 12 am (1 hour total). The services impacted by this restart will be: PSMA Cloud The Online Data Delivery System (known as LYNX) Geocoding Endpoints in the Addresses API and PSMA Cloud Production Support We apologise for this maintenance on short notice

Started
Sep 01, 2020, 06:35 AM UTC
Resolved
Sep 01, 2020, 04:19 PM UTC
Duration
9h 44m
Detected by Pingoru
Sep 01, 2020, 06:35 AM UTC

Affected components

Addresses API

Update timeline

  1. investigating Sep 01, 2020, 06:35 AM UTC

    The Addresses API PSMA Cloud Prod and Prod Support are currently experiencing a major outage.

  2. monitoring Sep 01, 2020, 06:36 AM UTC

    Services have returned we're still investigating the route cause.

  3. monitoring Sep 01, 2020, 10:07 AM UTC

    At 11 pm, we will be performing actions to remediate issues post today's unplanned outage. This will cause intermittent planned outages after 11 pm until 12 am (1 hour total). The services impacted by this restart will be: PSMA Cloud The Online Data Delivery System (known as LYNX) Geocoding Endpoints in the Addresses API and PSMA Cloud Production Support We apologise for this maintenance on short notice

  4. resolved Sep 01, 2020, 04:19 PM UTC

    This incident has been resolved.

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