Geoscape Australia incident
PSMA Cloud PRODUCTION - Issues remaining after migration
Resolved after 2 hours 6 minutes, on February 28, 2021.
This incident affects PSMA Cloud PRODUCTION - REST API services are NOT affected. Some issues remain with the administration interface of PSMA Cloud after the weekend's infrastructure migration. - Transaction reporting is not available - Themes and branding are not visible on user screens We will be working to resolve these issues as soon as possible this morning. If you have any questions or issues please advise Geoscape Support ([email protected]) as soon as possible. Geoscape Support Team Geoscape Australia T: +61 (0)2 6260 9000 E: [email protected] https://support.geoscape.com.au
Update timeline
- investigating Feb 28, 2021, 09:16 PM UTC
This incident affects PSMA Cloud PRODUCTION - REST API services are NOT affected. Some issues remain with the administration interface of PSMA Cloud after the weekend's infrastructure migration. - Transaction reporting is not available - Themes and branding are not visible on user screens We will be working to resolve these issues as soon as possible this morning. If you have any questions or issues please advise Geoscape Support ([email protected]) as soon as possible. Geoscape Support Team Geoscape Australia T: +61 (0)2 6260 9000 E: [email protected] https://support.geoscape.com.au
- resolved Feb 28, 2021, 11:22 PM UTC
All issues have now been resolved.
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