Geoscape Australia incident
Addresses API - poor performance and outage
Resolved after 20 hours 3 minutes, affecting Addresses API, on March 25, 2021.
- The Addresses API experienced very poor performance to unresponsive between 6:18PM and 7:54PM AEDT 25 March. - The issue was caused by insufficient resources being available to respond to increased loads on the service. - Increased resources have been applied and services have returned to expected operation. - We will continue to monitor over the next 24 hours to ensure adequate capacity is available to maintain stable operations.
Affected components
Update timeline
- monitoring Mar 25, 2021, 09:59 AM UTC
- The Addresses API experienced very poor performance to unresponsive between 6:18PM and 7:54PM AEDT 25 March. - The issue was caused by insufficient resources being available to respond to increased loads on the service. - Increased resources have been applied and services have returned to expected operation. - We will continue to monitor over the next 24 hours to ensure adequate capacity is available to maintain stable operations.
- resolved Mar 26, 2021, 06:03 AM UTC
This incident has been resolved.
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