Resolved after 3 hours 9 minutes, affecting Autocomplete API and Search API and 1 more, on July 29, 2024.
We have resolved the immediate source of unexpectedly high request volume to our service. While the volume was extreme, our goal is to ensure no possible source of disruption can affect our service so we will follow up with long term mitigations and an incident report.
Affected components
Update timeline
- monitoring Jul 29, 2024, 04:00 PM UTC
Our APIs are experiencing performance degradation due to a large volume of inbound queries. This caused intermittent delays and failures for some users attempting to access our services. The issue has been identified and a fix has been implemented to restore normal operations.
- monitoring Jul 29, 2024, 04:54 PM UTC
We have set up mitigations to handle extremely high query volume, and the service is operating normally. We will continue to monitor.
- resolved Jul 29, 2024, 07:10 PM UTC
We have resolved the immediate source of unexpectedly high request volume to our service. While the volume was extreme, our goal is to ensure no possible source of disruption can affect our service so we will follow up with long term mitigations and an incident report.
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