Genius SIS Outage History

Genius SIS is up right now

Genius SIS had 5 outages in the last 2 years totaling 8h 5m of downtime, averaging 0.2 incidents per month.

There were 5 Genius SIS outages since December 18, 2024 totaling 8h 5m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.geniuslearning.com

Critical June 9, 2026

Identified - Genius + and Genius CE sites are providing a 500 error

Detected by Pingoru
Jun 09, 2026, 02:07 PM UTC
Resolved
Jun 09, 2026, 02:28 PM UTC
Duration
21m
Affected: Enterprise+
Timeline · 2 updates
  1. identified Jun 09, 2026, 02:07 PM UTC

    We're currently experiencing a service disruption. Our team is aware and actively working to restore access as quickly as possible. We apologize for the disruption and will share updates as they become available. Thank you for your patience.

  2. resolved Jun 09, 2026, 02:28 PM UTC

    Genius has resolved the service disruption issue. Thank you for your patience and understanding.

Read the full incident report →

Minor November 7, 2025

Pages not displaying Data

Detected by Pingoru
Nov 07, 2025, 02:53 PM UTC
Resolved
Nov 07, 2025, 06:33 PM UTC
Duration
3h 39m
Affected: Enterprise+
Timeline · 4 updates
  1. investigating Nov 07, 2025, 02:53 PM UTC

    We are currently investigating the issue. If you are experiencing this problem please reach out to our support team.

  2. identified Nov 07, 2025, 04:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 07, 2025, 04:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 07, 2025, 06:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 12, 2025

Genius Site Slowness

Detected by Pingoru
Jun 12, 2025, 07:17 PM UTC
Resolved
Jun 12, 2025, 10:42 PM UTC
Duration
3h 25m
Affected: Class+Enterprise+
Timeline · 4 updates
  1. investigating Jun 12, 2025, 07:17 PM UTC

    We currently experiencing intermittent service disruptions due to ongoing issues with Cloudflare, which is affecting several of their services and causing Genius site slowness. Cloudflare has acknowledged the issue and is actively working to resolve.

  2. identified Jun 12, 2025, 07:31 PM UTC

    Cloudflare is starting to see services recover. They still expect to see intermittent errors across the impacted services as systems handle retried and caches are filled.

  3. monitoring Jun 12, 2025, 09:06 PM UTC

    We believe Cloudflare has resolved this issue and Genius sites are operating normally. We will continue to monitor.

  4. resolved Jun 12, 2025, 10:42 PM UTC

    The Cloudflare issue is resolved and no further incidents have been reported.

Read the full incident report →

Minor March 3, 2025

Investigating an Issue with the Left Hand Menu

Detected by Pingoru
Mar 03, 2025, 08:25 PM UTC
Resolved
Mar 03, 2025, 08:36 PM UTC
Duration
10m
Affected: Enterprise+
Timeline · 2 updates
  1. investigating Mar 03, 2025, 08:31 PM UTC

    We are currently investigating an issue with the Left Hand Menu on administrator pages. We will post another update shortly.

  2. resolved Mar 03, 2025, 08:36 PM UTC

    The issue affecting Left Hand Menu was resolved as of approximately 15:35 EST and no further incidents have been reported.

Read the full incident report →

Notice December 18, 2024

Genius Plus Catalog Unavailable

Detected by Pingoru
Dec 18, 2024, 08:37 PM UTC
Resolved
Dec 18, 2024, 09:06 PM UTC
Duration
29m
Affected: Enterprise+
Timeline · 2 updates
  1. investigating Dec 18, 2024, 08:37 PM UTC

    We are currently investigating an issue with the catalog.

  2. resolved Dec 18, 2024, 09:06 PM UTC

    This was resolved at 3:46pm ET.

Read the full incident report →