Genius SIS incident

Identified - Genius + and Genius CE sites are providing a 500 error

Critical Resolved View vendor source →

Genius SIS experienced a critical incident on June 9, 2026 affecting Enterprise+, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 09, 2026, 02:07 PM UTC
Resolved
Jun 09, 2026, 02:28 PM UTC
Duration
21m
Detected by Pingoru
Jun 09, 2026, 02:07 PM UTC

Affected components

Enterprise+

Update timeline

  1. identified Jun 09, 2026, 02:07 PM UTC

    We're currently experiencing a service disruption. Our team is aware and actively working to restore access as quickly as possible. We apologize for the disruption and will share updates as they become available. Thank you for your patience.

  2. resolved Jun 09, 2026, 02:28 PM UTC

    Genius has resolved the service disruption issue. Thank you for your patience and understanding.