Genius SIS incident

Genius Site Slowness

Notice Resolved View vendor source →

Genius SIS experienced a notice incident on June 12, 2025 affecting Class+ and Enterprise+, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 07:17 PM UTC
Resolved
Jun 12, 2025, 10:42 PM UTC
Duration
3h 25m
Detected by Pingoru
Jun 12, 2025, 07:17 PM UTC

Affected components

Class+Enterprise+

Update timeline

  1. investigating Jun 12, 2025, 07:17 PM UTC

    We currently experiencing intermittent service disruptions due to ongoing issues with Cloudflare, which is affecting several of their services and causing Genius site slowness. Cloudflare has acknowledged the issue and is actively working to resolve.

  2. identified Jun 12, 2025, 07:31 PM UTC

    Cloudflare is starting to see services recover. They still expect to see intermittent errors across the impacted services as systems handle retried and caches are filled.

  3. monitoring Jun 12, 2025, 09:06 PM UTC

    We believe Cloudflare has resolved this issue and Genius sites are operating normally. We will continue to monitor.

  4. resolved Jun 12, 2025, 10:42 PM UTC

    The Cloudflare issue is resolved and no further incidents have been reported.