Genius SIS incident

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Minor Resolved View vendor source →

Genius SIS experienced a minor incident on November 7, 2025 affecting Enterprise+, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2025, 02:53 PM UTC
Resolved
Nov 07, 2025, 06:33 PM UTC
Duration
3h 39m
Detected by Pingoru
Nov 07, 2025, 02:53 PM UTC

Affected components

Enterprise+

Update timeline

  1. investigating Nov 07, 2025, 02:53 PM UTC

    We are currently investigating the issue. If you are experiencing this problem please reach out to our support team.

  2. identified Nov 07, 2025, 04:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 07, 2025, 04:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 07, 2025, 06:33 PM UTC

    This incident has been resolved.