Resolved after 15 hours 25 minutes, affecting API and API and 1 more, on May 9, 2022.
Our EU region is experiencing reduced throughput for some background activities as we rebuild our cache. Please bear with us as we work to restore full capacity. Our US region is operating at full capacity.
Affected components
Update timeline
- identified May 09, 2022, 03:52 PM UTC
We're identified an issue with logging into the Engage admin site, a fix is being implemented we expect this to be resolved shortly
- identified May 09, 2022, 03:53 PM UTC
We are continuing to work on a fix for this issue.
- monitoring May 09, 2022, 03:55 PM UTC
We have implemented a fix and can now see functionality returning to normal.
- monitoring May 09, 2022, 05:10 PM UTC
Our EU region is experiencing reduced throughput for some background activities as we rebuild our cache. Please bear with us as we work to restore full capacity. Our US region is operating at full capacity.
- resolved May 10, 2022, 07:18 AM UTC
This incident has been resolved.
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